Queensland Camera Detection Offence Program Business Advisor
Queensland Treasury and Transport Main Roads
Queensland Treasury planned to outsource the majority of the traffic camera offence work from Queensland Police to an external supplier. Cica Group was engaged as the business and technical advisor on the Camera Detection Office Program to complete document production and develop the procurement packages.
Queensland Treasury planned to outsource the majority of the traffic camera offence work from Queensland Police to an external supplier and make Transport Main Roads the contract manager.
Cica Group’s scope included:
- Investigating and documenting the existing business processes.
- Defining what could be outsourced and what had to remain with Queensland Police for legislative reasons.
- Development of a tender package and running a competitive procurement process (EOI and RFP).
The tasks associated with camera locations, asset maintenance, processing of detected offences and managing them through to successful prosecution is large and complex. The documentation relating to the existing business processes ranged greatly. Significant work had to be done to raise the documentation levels prior to analysing what could be outsourced.
The existing business processes were modelled in flowcharts and procedures before the proposed new business processes for the outsourced contract arrangement were developed.
From there a full tender package of operational concept and supporting procedures was created for the Tenderers to understand the State’s requirements and contract scope.
Due to its sensitive nature CDOP is currently parked and awaiting cabinet approval to proceed. Cica Group is still engaged by Queensland Police and ready to re-mobilise once the appropriate approvals have been received.