Cica Group - Projects - RMS Tolling Systems Upgrade Program

RMS Tolling Systems Upgrade Program

NSW Roads and Maritime Services (RMS)

Cica Group was engaged to provide experienced personnel, including the project director role and technical and business analyst specialists, for the Project Management, Commercial Management and Technical Services on RMS’s Tolling Systems Upgrade Program.

RMS’s requirement was for the upgrade of the tolling system infrastructure on the Sydney Harbour Bridge and Sydney Harbour Tunnel to ensure its ongoing reliability and future capacity. The upgrade allowed for the continued tolling of all southbound traffic using the Sydney Harbour Bridge and Sydney Harbour Tunnel as the existing tolling equipment is nearing the end of its serviceable life.

Cica Groups brief included:

  • Procurement, design and implementation of the replacement tolling roadside system for the Sydney Harbour Bridge and Sydney Harbour Tunnel.
  • Design and delivery of the Trip Reconstruction and Rating Module (TRARM)
  • Relocation of the existing RMS tolling infrastructure environment into a new data centre and the provision of network services for the WestConnex tolling roadside systems to the new data centres.

A range of existing legacy supply contracts were in place for support and maintenance of the existing tolling system. All contracts needed a full review for renewal or termination.


Cica Group is providing a team of specialist resources to manage the TSUP and to lead the implementation of the Project including the negotiation of the Tolling Services Agreement with Sydney Motorway Corporation for the provision of Tolling Services.


In September 2016 the project was continuing. Cica Group’s deliverables under the contract enable the client to have a high level of confidence that re-negotiated project schedules and budgets will be met.

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