Operational Services and Change Management
Cica Group has established a team of highly experienced staff, consultants and contractors who have experience in the start-up of green field operational services for toll roads, through to running change management programs for the introduction of new technology and processes across many industries.
Cica Group is experienced in the review of existing operations, looking for inconsistencies and efficiency gains and providing recommendations and new systems structures to improve client processes.
Many of Cica Group’s past projects have involved developing cost models for operational support on projects during their development phase, creating structures for performance review and ongoing audits of production and service efficiencies.
Consultants have experience in process modelling and process creation, managing organisational change and communications, and internal and external resource planning, and procurement and implementation.
Cica Group offers operational services in:
- Operations Review
- Operations Restructure
- Operations Efficiency Review
- Enterprise Process Modelling
- Business Process Creation
- Change Management
- Resource Planning